Cookies Policy

This policy describes the cookie practices of all website domains

What is this policy about? 

The iText Cookies Policy describes the cookie practices of all website domains. Your relationship is with iText Group nv, which is the controller in regard to your information collected by cookies on the iText websites. The laws of Belgium and the European Union apply. By continuing to use our website, you accept our cookie policy, revised Privacy Policy and Terms of Use. 

What are cookies? 

Cookies are data files containing small amounts of information, which are sent to your web browser and placed on the hard drive of your computer or mobile device when you visit/use our website. The cookies send information back to the originating website or another website that recognizes that cookie, and are used to improve your online experience of almost every website, including our own. Learn more 

Cookies can be permanent (these are known as persistent cookies) where they remain on your computer until you delete them, or temporary (these are known as session cookies) where they last only until you close your browser.  

Cookies can also be first-party cookies which are those set by the website which is being visited, or third-party cookies which are set by a website other than the one being visited. 

Why we use cookies to collect information? 

We use cookies to:  

  • better understand how you use our websites and how  we can improve your experience,  

  • diagnose problems in our apps and websites and improve the functionality of these,  

  • tailor our websites, or advertising to your interests, 

  • provide statistics on how our website is used to better understand site and internet 

  • conduct market research about our online visitors, their interests, and the effectiveness of our online marketing campaigns. 

What type of cookies we use & what they are for. 

The cookies we use on our websites can be categorized as follows:

Necessary cookies 

These cookies are essential to enable a full experience the website and use the features and functionalities available to you. They help make our website usable by enabling basic functions like page navigation and access to secure areas of our website. The website cannot function properly without these cookies.  

  • BIGipServer#: used to distribute traffic  to the website on several servers in order to optimize response times. Expires when you end your browser session.  

  • Has_js: registers whether or not the user has activated JavaScript in his browser. Expires when you end your browser session.  

Statistics and performance cookies 

These cookies collect and report anonymous information about how visitors interact with our website, for instance which pages are visited the most, in order to provide a better user experience. These cookies do not personally identify individual visitors. All information these cookies collect is aggregated and anonymous.  

  • Google Tag Manager: _dc_gtm_UA-#: used by Google Tag Manager to control the loading of a Google Analytics script tag. Expires when you end your browser session.  

  • Google Analytics: _ga and _gid: registers a unique ID that is used to generate statistical data on how the visitor uses the website. The _ga cookie expires after 2 years and the _gid cookie after 24 hours. More info here.

  • Hotjar

Marketing and advertising cookies 

These cookies are used to track visitors across our website. The intention is to display ads that are relevant, and engaging for you (as individual user), to limit the number of times you see an ad as well as help manage the delivery of advertising campaigns. 

Advertising cookies are placed by third parties such as Google and ClickDimension. They are related to advertising services provided by third parties on our website. Please no check the relevant third-party website for more information about these. 

  • Google: 

    • Ads/ga_audiences: used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Expires when you end your browser session.  

    • Collect: used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across the devices and marketing channels.  Expires when you end your browser session.  

  • ClickDimension

Other third-party cookies 

On some pages of our website we may have content from services such as YouTube or Facebook. Please note that we do not control any cookies which are used by these services and you should check the relevant third-party website for more information about these. 

How to manage and remove cookies? 

If you would like to restrict, block or remove cookies you can also do this through your web browser settings. The "Help" function within your web browser will tell you what you need to do. You can also visit for more information on how to manage and remove cookies across a number of different internet browsers.  

For information on how to manage cookies on your mobile device browser you will need to refer to your handset manual. 

Please note that certain areas of our websites can only be accessed by having cookies enabled and you should be aware that disabling cookies may prevent you from accessing some of our content and enjoying the full features of our websites. 

Do the cookies set by the iText website store my personal information? 

The cookies used by our websites do not contain, collect or store any personal or sensitive information about you without your explicit consent (see privacy policy).   

If you have any questions about the use of cookies on our websites please contact us.


Still have questions? 

We're happy to answer your questions. Reach out to us and we'll get back to you shortly.

Contact us
Stay updated

Join 11,000+ subscribers and become an iText PDF expert by staying up to date with our new products, updates, tips, technical solutions and happenings.

Subscribe Now