support

Many of you are aware that iText Software provides dedicated support to its paying customers. However, we also have a very large user base that complies with the AGPL license. Since they don't pay for technical support, they have to rely on their own debugging skills and, as a fallback channel, on Stack Overflow to solve their iText problems. Those who have stared into the abyss of iText 5's...
Tags: Mavensupport
Many people create Maven dependencies like this: ~ com.lowagie itext [1.02b,) compile ~ This means that they allow Maven to automatically update their dependencies. The meaning of the brackets such as [ and ) is explained in the answers to this StackOverflow question: How do I tell Maven to use the latest version of a dependency? That page is riddled with cautions about always using the latest version for your dependencies. It reduces reproducibility of your builds. If you...
In one of our previous posts, we've already listed some of the reasons why a mail to the free mailing list can be rejected when you're not subscribed. One reason could be the fact that we thought it was SPAM , another could be that you were using the word urgent , but the following screen shot shows another reason: When you post a mail to the mailing-list, it is automatically sent to more than 2500 subscribers and your mail is archived on different public archives. This may be your intention. If so, feel free to register on the mailing list and post...
In previous blogs ( Why your mail doesn't show up on the mailing list ) and YouTube videos ( The internal kitchen at iText: how we fight SPAM ), we already explained the mechanics behind systems such as the iText mailing-list. The following screen shot is yet another example of the administrative interface that is used to keep subscribers of the mailing list from receiving SPAM: As you can see, this "question" had the word "urgent" as its subject line. We get many mails with similar subject lines: "...
Every week, we receive a number of questions on the old iText mailing-list, but some questions never reach this list because of one of the following reasons: You are not subscribed to the mailing-list (and you shouldn't be, because the list is no longer in use), Mails from people who aren't subscribed are put on hold and need to be approved manually . This is such a cumbersome process that not all mails are read. If there's too much SPAM in the "on hold" box, all mails are deleted automatically. In some cases, a mail doesn't reach the list because it's posted on the wrong forum. For...
ITEXT BRINGING PDF/UA SUPPORT TO JAVA IMPLEMENTATIONS Interview by Duff Johnson Owing in no small part to its free and open source licensing model, iText is one of the most popular and widely implemented Java libraries for PDF file creation and manipulation. I interviewed Bruno to discuss his thoughts about PDF/UA and how he envisions implementers using iText to manage tagged PDF. iText has supported creation of tagged PDF for some time, but according to Bruno Lowagie, the original developer of iText, the publication of ISO...