Every week, we receive a number of questions on the old iText mailing-list, but some questions never reach this list because of one of the following reasons:
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You are not subscribed to the mailing-list (and you shouldn't be, because the list is no longer in use),
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Mail from people who aren't subscribed is put on hold and needs to be approved manually. This is such a cumbersome process that not all mail is read. If there's too much SPAM in the "on hold" box, all mail is deleted automatically.
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In some cases, mail doesn't reach the list because it's posted on the wrong forum. For instance: if you're registered on Nabble, you may not be registered on the iText mailing list.
This is how you can see that a question posted on Nabble didn't reach the mailing list:
There is no affiliation between Nabble and iText, which explains why there's a message with a yellow background saying "This post has NOT been accepted by the mailing list yet." This should ring a bell for you that you are not using the proper channel to post a question. Take a look at our support page to find out which channels you should use.
